How are bundles delivered? Our bundles listed are for the digital files of your instant download after your purchase. No physical products would be delivered.
How do I download files? You will receive an email with download links for your digital purchase. There will also be a download link on your order confirmation page directly after payment.
Why is my download not working? To do your download it is best to use the Google Chrome browser and not Microsoft Explorer. You need to right-click on each folder and select download. Once your download is ready you will get a message to “LEAVE”. Please click on the “LEAVE” button to download all the files directly to your desktop.
Why can’t I open / find SVG files after I unzip? Our files come in four different formats: DXF, SVG, PNG, and EPS. You will find these formats for the images in the zip file you download. At times, the SVG file has a browser (Chrome or Internet Explorer) icon. You need to upload that SVG image in your software.
How can I find the images in the folder? To find the images you are looking for please click on the “View” tab on top and select “Large icons”. You will then be able to see all of the PNG images and the related SVG images are right next to it or have the same description.
What are the measurements for the Starbucks cups? You need to upload the Starbucks SVGs into your cutting machine and enter the correct measurements. Below are the different sizes you might need to fit the SVG designs to the cups.
Venti: The venti cold cup logo is 2.188 in W and 2 in H
Hot Travel Cup: The Starbucks hot travel cup logo is 2.438 W and 2.188 H
Grande Cold Cup: The grande cold cup logo is 2.063 W and 1.9 H
Venti Cold Cup Size Guide: If you want to add the circle decal on Venti cold tumblers set the WIDTH to 3.711 inches and set the HEIGHT to 3.366 inches.
For the full wrap on the Venti cold cups set the dimensions to 10.919 inches wide and 6.729 inches tall.
The full wrap that surrounds the circle decal should be set to WIDTH – 10.931 and HEIGHT – 6.75
Do the bundles include a commercial license? Please note that the original images can be found on Google. You are paying for the time in creating the cut lines, preparing the SVG bundles, and providing support. We do not claim ownership of the vector clipart or graphics, or characters used in files.
What is your refund policy? There are NO REFUNDS on digital orders. Please contact us if you have any questions or problems at email: firstname.lastname@example.org (preferred) or phone: (704) 577-6656.